Modernizing municipal digital services

A municipal government transformed its traditional website into a dynamic digital platform, revolutionizing how residents access information and interact with local government services through an intuitive, user-centric design.

Client

Town of Cochrane

Date

September 2024

Role

Full Service Digital Development

challenge

The transition from a content-heavy municipal website to an engaging platform presented two key hurdles: organizing vast amounts of information effectively and creating an intuitive user experience. How could we revolutionize the traditional government website model while maintaining comprehensive service delivery?

01
Navigation
Smart Interface Design

Responsive Architecture

We implemented a floating header system and smart search functionality that adapts to any device, creating multiple pathways for residents to access information quickly and efficiently.

02
Engagement
Community Connection Hub

Interactive Features

Our calendar-based event system and interactive business directory created new channels for community engagement, while automated form routing streamlined resident-government interactions.

03
Management
Content Organization

Administrative Efficiency

The dynamic news ticker and integrated document management system revolutionized information delivery, while smart form routing reduced administrative burden and improved service delivery.

 "They modernized our municipal services in ways we never thought possible. The intuitive navigation and smart search features didn't just update our website - they transformed how our citizens interact with local government. Now our community stays connected and informed effortlessly."

- Town of Cochrane